CANCELLATIONS
We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you may be charged a cancellation fee of $30. Monthly Members will follow this same policy, being charged their full service amount for no-shows and $20 for inadequate notice.
Any clients more than 5+ minutes late may be subject to rescheduling to avoid inconveniencing the appointment after you as each appointment is only 30 minutes. Spray tanning requires preparation prior to the service, so cancellations less than 12 hours beforehand greatly impair our ability to book your now open time slot. We know life happens, so please call us as soon as possible to see if we can squeeze you in elsewhere! We’re happy to do it!
NO-SHOW
Any clients more than 5+ minutes late may be subject to rescheduling to avoid inconveniencing the appointment after you as each appointment is only 20 minutes. All attempts to reschedule in a timely manner will be made. If we do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged for 100% of the service scheduled.
MALE CLIENTS
We require our male clients to wear some sort of bottom at all times. Ex: Boxers, briefs, shorts, speedos, thong, etc.
REFUNDS
All tans and tanning packages are non-refundable. If there is an issue with a tan, please contact us within 24 hours after your appointment for a one-time complimentary respray. A spray tan is 50% our application and 50% your preparation and aftercare. We guarantee a perfect spray when this information is followed!
